Etiquette rules

There are many etiquette guides & many different etiquette rules. They will differ according to the nature of your business & the corporate culture. Most important email etiquette that apply to nearly all companies are:

1. Be concise to the point.
2. Answer all questions, & pre-empt further questions.
3. Use proper spelling, grammar & punctuation.
4. Make it personal.
5. Use templates for frequency used responses.
6. Do not write in capitals.
7. Do not leave out the message thread.
8. Answer swiftly
9. Do not attach unnecessary files.
10. Use proper structure & layout.
11. Do not overuse the high priority option.
12. Read email before you send it.
13. Add disclaimers to your emails.
14. Do not overuse reply to all.
15. Do a mail merge.
16. Take care with abbreviations & emoticons.
17. Be careful with formatting.
18. Take care with rich text & HTML message.
19. Do not forward chain letters.
20. Do not request delivery & read receipts.
21. Do not ask to recall a message.
22. Do not copy a message or attachment without permission.
23. Do not use email to discuss confidential information.
24. Use a meaningful subject.
25. Use active instead of passive.
26. Avoid using urgent & important.
27. Avoid long sentences.
28. Don't send emails containing libelous, defamatory, offensive racist or obscene remarks.
29. Don't forward virus hoaxes & chain letters.
30. Keep your language gender neutral.
31. Don't reply to spam.
32. Use cc: field sparingly.

Considering factor

When choosing your e-mail service provider, there are a few basic technical factors that you should familiarize your self with so that you will be in a position to choose the best commerce deal for any services.

It's god to make sure that the e-mail service provider that you choose has a track record & is capable to & also offer some assurance that it will be around for the long haul.

1. Amount of space & Bandwidth.
2. Privacy level.
3. Speed level.
4. Down time.
5. Language.
6. Reliability & stability.
7. Free technical support.
8. Free spam filtering.